# Common Questions

#### General

<details>

<summary>Where can I get a copy of the 'workshop files' ?</summary>

All the collateral can be found at: \~/Workshop--Data-Integration.&#x20;

You can also copy/fork the Git repository:

```
https://github.com/jporeilly/Workshop--Business-Analytics
```

```git
gh repo clone jporeilly/Workshop--Business-Analytics
```

</details>

<details>

<summary>I cant write to sampledata database?</summary>

For security reasons the privileges from V10 have been removed. You will need to install Docker Desktop and create a MySQL sampledata database container.

[Broken link](https://academy.pentaho.com/data-source-wizard/faqs/broken-reference "mention")&#x20;

</details>

<details>

<summary>Why do we need Docker &#x26; Docker Compose?</summary>

Its easier to manage some of the required applications - databases, Brokers, etc .. - as Docker containers.

</details>

#### Windows - Linux - MacOS (Self-paced Labs)

<details>

<summary>Where can i download 30-day Pentaho Enterprise Edition?</summary>

An 30-day activation code will be emailed to you:

<https://pentaho.com/download/#download-pentaho>

For BYOL:

<https://pentaho.com/pentaho-ee-onprem/>

</details>

#### Linux (Instructor-led Labs)

<details>

<summary>VM is unresponsive !</summary>

* Refresh the browser session to reconnect.&#x20;
* Try another browser. The recommended browser: Google Chrome.
* If you're connecting via a Corporate VPN, then this may cause issues. Contact your IT dept to get the URL 'white' listed.

</details>

<details>

<summary>When does the Lab expire ?</summary>

The initial duration is 5 days. You will receive an email asking if you wish to extend your time limit.

</details>

<details>

<summary>Videos aren't loading?</summary>

* Hard refresh your browser. CTRL + F5

</details>

<details>

<summary>Is there sound ?</summary>

Yes ..  There's no sound card attched to the Lab, so you'll need to copy and paste the Lab Guide URL in your host machine browser. 😊

</details>
